CASE STUDY: ENHANCING MOBILITY AND PRODUCTIVITY AT BASFOODS WITH TEGATECH TEGA V2 TABLET

Introduction: Sevda Karaca, Sales Manager at Basfoods Australia, faced challenges with the cumbersome nature of traditional notebook computers while navigating restaurant kitchens and supermarket aisles. Seeking a more portable and practical solution, Basfoods turned to Tegatech for a tailored computing solution, leading to the adoption of the Tega V2 tablet powered by Windows 7.

Challenges Faced: As a sales manager constantly on the move, Karaca needed a computing solution that would enable her to access Basfoods’ ordering system, process orders on-the-spot, and maintain productivity while visiting customers. Traditional notebook computers proved cumbersome and impractical for her dynamic work environment.

Implementation: Tegatech provided Basfoods with the Tega V2 tablet, equipped with a large 10.2-inch TFT LCD touchscreen and a built-in HSDPA modem for seamless connectivity on-the-go. Running Windows 7, the tablet offered the power and versatility of a full-fledged computer in a portable form factor, enabling Karaca to access the same software as she would on a traditional notebook.

Key Features:

• Portability: Weighing only 1kg and boasting a slim 25mm profile, the Tega V2 tablet offered unmatched portability, allowing Karaca to process orders effortlessly while on the move.
• Touchscreen Interface: The tablet’s touchscreen interface provided intuitive navigation and eliminated the need for a cumbersome keyboard, enhancing convenience and efficiency.
• Windows 7 Compatibility: Running on Windows 7, the tablet ensured seamless integration with Basfoods’ existing software ecosystem, enabling Karaca to access critical business applications with ease.

Results: The adoption of the Tega V2 tablet transformed Karaca’s workflow, enabling her to process orders on-the-spot, eliminate double-handling of orders, and enhance overall productivity. The tablet’s portability and touchscreen interface streamlined operations, enabling Karaca to search through back orders and perform tasks efficiently, just as she would at her desk.

Customer Satisfaction: Karaca lauded Tegatech for their exemplary customer service, emphasizing their commitment to understanding Basfoods’ specific needs and providing a tailored solution. Tegatech’s hands-on approach and dedication to customer satisfaction ensured that Karaca received the right tool for her job, underscoring their expertise in the tablet market.

Conclusion: By partnering with Tegatech and adopting the Tega V2 tablet, Basfoods Australia has successfully enhanced mobility and productivity in its sales operations. The tablet’s portability, touchscreen interface, and Windows 7 compatibility have empowered Karaca to navigate her dynamic work environment with ease, ultimately driving efficiency and facilitating seamless order processing. With Tegatech’s continued support, Basfoods looks forward to maximizing the benefits of mobile computing in their sales operations.